AishaMate Support

AishaMate Support

AishaMate is an iOS car companion app that turns vehicle profile, owner memory, drive notes, and maintenance records into a personal car-inspired companion.

Contact

Email: dev@hitsujilabs.com

For bug reports, include the device model, iOS version, app version, and steps to reproduce the issue.

AI Processing And Privacy

Vehicle profiles, conversations, drive diaries, generated character prompts/images, voice conversation audio, iPhone sensor summaries, and coarse pass-by scan data may be processed through the Mate Series server and OpenAI only after in-app AI consent or explicit feature start.

iPhone Sensor Mode

iPhone Sensor Mode can estimate drive time, approximate distance, GPS speed, stop-and-go feel, motion texture, and relative elevation for drive memory. It is not a vehicle diagnosis feature and does not read engine internals.

OBD-II

OBD-II connection, fault-code reading, RPM, coolant temperature, voltage, engine load, and other vehicle-internal telemetry are not included in the current v1 app.

Scope

AishaMate is for car companion conversation, drive memory, and maintenance notes. It does not provide mechanical diagnosis, repair decisions, manufacturer/dealer advice, emergency assistance, insurance advice, racing guidance, or confirmation that a vehicle is safe to operate.

App Review Demo

No account login is required. To verify the no-hardware flow, open AishaMate, create a vehicle profile, enable AI連携 from Settings if needed, create a persona, try text conversation, create a drive diary, and add a maintenance record. OBD-II hardware is not required for the current v1 flow.

Privacy And Terms

Privacy Policy / Terms / Apple Standard EULA